For how long are the rugs guaranteed?
The guarantee is for 2 years. With the proper care, your rug will last a lifetime.
Could any problems occur because of moisture?
There is no problem with up to 15% of moisture, but obviously the rugs cannot be washed in water.
What is the best way to maintain my rug so that it lasts?
Clean with a broom or vaccuum to remove dust, and then apply a damp cloth. Every 2 months apply SwitchSystem cream.
What should I do if the rug gets stained?
Liquor, grease, ash, and coffee stains should be cleaned immediately with a damp cloth, let dry, and then treated with SwitchSystem cream.
What types of colors and patterns are available for rugs without fur?
We are able to create innumerable designs. Please consult with the factory to inquire about the design you have in mind.
What do you offer in leather floors?
We are already selling leather floors. Just like the rugs, there are countless designs available. We'll be uploading some galleries very soon, but in the meantime you can order them from us. Consult with the factory for more information.